Shipping policy
At SABINE ESSENTIAL, we're committed to providing you with a smooth and efficient shopping experience. This includes delivering your orders to your door as quickly as possible. Please take a moment to review our shipping policy:
Delivery times
We aim to deliver your order within 3 to 7 business days, depending on your location and the shipping method selected at checkout.
Working days exclude weekends and public holidays.
Please note that delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
delivery methods
Order tracking
Once your order has been shipped, you will receive a tracking number by e-mail and SMS. You can use this tracking number to follow the status and progress of your delivery.
If you have an account with us, you can also log in to track your order from your account dashboard.
In the event that a parcel is undeliverable due to an incorrect delivery address provided by the customer, refusal of delivery or other reasons, we will attempt to contact you to resolve the issue. Additional shipping charges may apply for redelivery or corrections.
Lost or damaged parcels
If your package is lost or arrives damaged, please contact our customer support team immediately. We will work with the carrier to investigate and resolve the problem.
Returns and refunds
For more information on returns and refunds, please refer to our Returns Policy.
Contact us
If you have any questions or concerns about our shipping policy or the status of your order, please don't hesitate to contact our customer support team. We're here to help.
Thank you for choosing SABINE ESSENTIAL for your shopping needs. We appreciate your confidence in us and are committed to ensuring that your orders are delivered efficiently and reliably.
Delivery times
We aim to deliver your order within 3 to 7 business days, depending on your location and the shipping method selected at checkout.
Working days exclude weekends and public holidays.
Please note that delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
delivery methods
Order tracking
Once your order has been shipped, you will receive a tracking number by e-mail and SMS. You can use this tracking number to follow the status and progress of your delivery.
If you have an account with us, you can also log in to track your order from your account dashboard.
In the event that a parcel is undeliverable due to an incorrect delivery address provided by the customer, refusal of delivery or other reasons, we will attempt to contact you to resolve the issue. Additional shipping charges may apply for redelivery or corrections.
Lost or damaged parcels
If your package is lost or arrives damaged, please contact our customer support team immediately. We will work with the carrier to investigate and resolve the problem.
Returns and refunds
For more information on returns and refunds, please refer to our Returns Policy.
Contact us
If you have any questions or concerns about our shipping policy or the status of your order, please don't hesitate to contact our customer support team. We're here to help.
Thank you for choosing SABINE ESSENTIAL for your shopping needs. We appreciate your confidence in us and are committed to ensuring that your orders are delivered efficiently and reliably.